Desktop Service
New Desktop Assembling
Upgradation
Os Installation
Display Complaint Rectification
Component Lever Service
Monitor Service
Monitor Display Replacing
Laptop Service
Laptop Power Issues
Screen Replacing
Keyboard Replacing
Upgradation
Broken Hinges Rework
Broken Body panel Rework
Printer Service
All type of ink tank printer head replacement
Scanner glass and scanning unit service
All type of laser printer’s component level service
Network Support
Switches installation
Patch panel
Firewall configuration
Storage devices customized configuration
Router new installation
All type of cabling -network, fire sensor alarm
CCTV
Security cameras installation
DVR
NVR
IP cameras installation
Server
Server ENVIRONMENT it ARCITECH and planning
Software Installation
Apple Mac- os and software installation
Predefined SLA
We as a managed IT service provider, our statement of objective defines the performance metrics of your continued IT operations to support the business. Reduce your IT operational complexity with our predefined SLA and best practices continually monitor spot the glitches. Our IT support service maintains SLAs to define the call quality, priority, resolution time and how it should be handled.
IT End User Support
Don’t panic about your desktop and laptop issues. Our Specialists are the first line to help customers encounter problems or defects with products and programs. Answer telephone queries, remote desktop support, respond to emails, and perform in-person support sessions with a combination of technical and interpersonal attributes. Support technicians analyze customers’ software, hardware, and network system issues. op-related aspects like laptops, PCs, printers, scanners, and related peripherals are usually worked out by the End User Support Technician to support the organization. Responds to customer requests effectively and communicates with them to address issues and update the user access for given IT applications for new and current employees.
Infrastructure Managed Services & Network Support
We with our infrastructure managed services keeps your organization’s computer network running, productive, and up to date. It assures your devices are healthy, and your hardware and personal devices are compatible and working. The network management process manages computer networks and support services to focus on the maintenance of an existing business network. Our focus is on the maintenance of an existing corporate network for designing, installing, and maintaining the communications, file sharing, and general IT resources used by the organization.
24/7 IT support
We are for customers in need of IT support at anytime, anywhere and any place can easily reach out to the dedicated IT technician via telephone, email, web chat, etc. Providing 24/7 IT support to our customers when they are in absolute need of it. With a ticketing system and help desk portal which would be available for each customer. The clients can reach out through this portal to get their issues solved.
Annual Maintenance Contract
Annual maintenance contracts cover everything that your business owns and can be used as long as it can be maintained. AMC includes IT inventory management, service support, application support, hardware, and infrastructure support however, a comprehensive maintenance contract (CMC) that will cover IT support and replacement as well.
Remote and Application Support
Our representatives are available for remote support to help end-users to solve computer problems remotely which enable an IT technician support customer by connecting a remote computer via the internet. Our highly secured infrastructure facilitates site-to-site connectivity and efficient application service management with required technology systems. Engineers provide customer service while answering questions, installing software, or troubleshooting technical problems through remote connectivity. Diagnosing and resolving hardware and software issues of a computer/device located at a remote location to troubleshoot issues and answer customer’s questions, with strong knowledge of technology.
IT Consulting & Resources
Our expertise IT consulting methodologies and practices support your business for smooth execution. Our IT and ITES back born support your business topline with expertise resource deployment to your business and technology services, computing consultancy, technology consulting transforming your business by mapping IT priorities and strategies to your business objectives. Strategic IT initiatives support the customer’s architectural and operational and implementation planning align their technology strategies with their business or process strategies.
iBrits Business Solutions
Your IT Development, Application support, IT infrastructure, Digital Marketing, Back office department Entire solutions to support you, at any case.!